A website is a long-term investment, and the person or company who builds it becomes a partner in your business. These ten questions help you compare options and avoid the most common regrets.
Questions about the project
- Can I see websites you’ve built for businesses like mine? Look at them on your phone, not just a laptop.
- What exactly is included in the quote? Pages, writing, photos, features, and search setup should all be spelled out.
- How long will it take, and what do you need from me? Many delays come from waiting on content, so know your part.
- Will the site be built for search? Ask how they handle page titles, service pages, and Google Business Profile.
- If you’re replacing my old site, how will you protect my rankings? The answer should include redirects.
Questions about ownership and hosting
- Who owns the website and the domain? It should be you, with your own login access.
- Where will the site be hosted, and what does it include? Ask about backups, security, and updates.
Questions about life after launch
- Can I update it myself? Ask whether training is included.
- Who do I call when something breaks, and how fast will you respond?
- What are the ongoing costs? Hosting, domain, updates, and support should all be clear up front.
Red flags
- Guaranteed first-page Google rankings
- Prices far below everyone else with no clear list of what’s included
- The designer registers your domain in their own name
- No examples of real work
- No plan for what happens after launch
Questions I hear a lot
Should I hire a local web designer?
You don’t have to, but local has advantages: you can meet in person, they understand your market, and they’re easier to reach when you need help.
Freelancer, agency, or DIY?
It depends on your budget, timeline, and how much help you want after launch. The questions above work for all three.
Ask me these too
I’m happy to answer every question on this list, straight. Here’s how I work on web design and hosting, or call or text anytime.